Terms of Use & Marketplace Agreement

Welcome to Ethnikraft Africa (“Ethnikraft”, “we”, “us”, or “our”). These Terms of Use govern your access to and use of our online marketplace, mobile applications, and artisan studio services (collectively, the “Platform”). By browsing, registering an account, purchasing items, or utilizing our custom tailoring studio (“Studio”), you agree to be bound by these Terms and all incorporated policies.

• Age Requirement: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to form a binding contract with Ethnikraft.
• Account Integrity: You are responsible for safeguarding your login credentials. Any activity conducted through your account will be deemed authorized by you.
• Account Termination: Ethnikraft reserves the right to suspend or terminate accounts that breach platform guidelines, engage in fraudulent payment activity, or abuse artisan vendors.

Ethnikraft operates both as a curated retailer of authentic African fashion, textiles (e.g., Aso Oke, Ankara), footwear, and home decor, and as a bespoke facilitator connecting customers with verified African artisans via our Studio customizer tool.

Ready-to-Wear Products

Standard inventory items dispatched upon payment confirmation.

Bespoke / Custom Studio Orders

Custom-tailored items, made-to-measure apparel, and artisan crafts. Production timelines for custom items are estimated and may vary depending on material sourcing and handcrafting requirements.

Prices displayed on the Platform are presented in Nigerian Naira (NGN) and may be converted into major currencies (USD, GBP, EUR, CAD) for international convenience using real-time institutional conversion feeds. All payments are processed securely through licensed payment partners (including Paystack, Flutterwave, Stripe, or PayPal). You are responsible for any foreign transaction fees charged by your card issuer.

All visual designs, product photographs, brand assets, logos, platform UI graphics, and software code on Ethnikraft are the exclusive intellectual property of Ethnikraft Africa and its partner artisans, protected under the Copyright Act of Nigeria and international intellectual property treaties. Unapproved commercial reproduction, scraping, or copying is strictly prohibited.

To the maximum extent permitted by applicable law (including the Nigerian Federal Competition and Consumer Protection Act 2019), Ethnikraft provides products and services “as available”. Ethnikraft shall not be liable for indirect, incidental, or consequential damages resulting from courier delays, international customs holds, or minor natural variations inherent in handcrafted textiles.

These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with these Terms shall first be submitted to informal resolution via compliance@ethnikraft.africa. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration at the Lagos Multi-Door Courthouse (LMDC) under the Arbitration and Mediation Act of Nigeria.